Vochi CRM can
Record, record, listen to all calls to all managers.
Forward, park calls.
Create conferences, multi-level voice menus, intelligent connection, user groups, personal greetings.
Call from the client's card, create contacts, keep a conversation log.
Keep a log of conversations.
Call from customer card
Send SMS from client card
Add comments and tasks to the client
Conduct statistics of conversations in a cut:
- External Numbers li>
- Managers li>
- Days of the week li>
- Hours li>