Vochi CRM can
Record, record, listen to all calls to all managers.
Forward, park calls.
Create conferences, multi-level voice menus, intelligent connection, user groups, personal greetings.
Call from the client's card, create contacts, keep a conversation log.
Create contacts.
Keep a log of conversations.
Call from customer card
Send SMS from client card
Add comments and tasks to the client
Conduct statistics of conversations in a cut:
- External Numbers
- Managers
- Days of the week
- Hours
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