API. Integration of telephony with third-party services
Access to telephony events occurs via the Signalr Core client (Web sockets or Longpolling Connection)
Example of connecting and accessing JavaScript-based events
var connection = new signalR.HubConnectionBuilder()
.withUrl("http://crm.vochi.by/atsHub?apiclienttoken=" + $("#apitoken").val())
.configureLogging(signalR.LogLevel.Information)
.build();
connection.start().done(function () {
$("#status").html("Connected");
});
connection.on("onCallEvent", function (data) {
$("#events").append("" + JSON.stringify(data) + "
");
console.log(data);
});
Download sample: VochiClient_Javascript.zip
Examples of events
{"UniqueId":"1527238123.1370","Phone":"375447778899","IsOutgoing":true,"EventName":"Dial","Extensions":["161"],"TrunkPhone":"BelTeleCom 3880903"} {"UniqueId":"1527238123.1370","Phone":"375447778899","IsOutgoing":true,"EventName":"Bridge","Extensions":["161"],"TrunkPhone":"BelTeleCom 3880903"} {"UniqueId":"1527238123.1370","Phone":"375447778899","IsOutgoing":false,"EventName":"Hangup","Extensions":[],"TrunkPhone":null} {"UniqueId":"1527238149.1373","Phone":"0447778899","IsOutgoing":false,"EventName":"Dial","Extensions":["180"],"TrunkPhone":"BelTeleCom 3880903"} {"UniqueId":"1527238149.1373","Phone":"0447778899","IsOutgoing":false,"EventName":"Dial","Extensions":["185"],"TrunkPhone":"BelTeleCom 3880903"} {"UniqueId":"1527238149.1373","Phone":"0447778899","IsOutgoing":false,"EventName":"Hangup","Extensions":[],"TrunkPhone":null}Call initialization
http://crm.vochi.by/api/makecallexternal?clientId=#token&code=#internalPhone&phone=destinationPhone
HTTPS API. Base url
Basic information.
Every query must contain HEADER:
- ("Accept", "application/json")
- ("Content-Type", "application/json; charset=utf-8")
- ("Client", "#clientId:#clienttoken")
Input Data Format:
- Date:
yyyy-MM-dd
Get Call Logs.
Address:https://crm.vochi.by/api/v01/CallLogs , method: POST, input parameters: Start,End - Date range
Get Call Record.
Address:https://crm.vochi.by/callrecordsexternal/#uniqueId?token=#apitoken , method: Get, input parameters: uniqueId - call record id,
apitoken - api token
Get list incoming smses.
Address:https://crm.vochi.by/api/v01/SmsIn , method: POST, input parameters: Start,End - date range
Get list outgoing smses.
Address:https://crm.vochi.by/api/v01/SmsOut , method: POST, input parameters: Start,End - date range
Get customer data (static fields).
Address:https://crm.vochi.by/api/v01/Customers , method: POST, input parameters: updatedSince - date last client update (optional),Phone - customer phone number (optional)
Get customer dynamic fields.
Address:https://crm.vochi.by/api/v01/CustomersClaims , method: POST, input parameters: updatedSince - date last client update (optional),Phone - customer phone number (optional)
Update customer data (static fields only).
Address:https://crm.vochi.by/api/v01/Customers/Update , method: POST
[{"FirstName":"Антон","SecondName":"Сергеевич","LastName":"Ваушилин","Phone":"375CC38811OO"},{"FirstName":"Сильвестр","SecondName":"Андреевич","LastName":"Булыгин","Phone":"74951XX42Z2"}]
Update customer data (dynamic fields).
Address:https://crm.vochi.by/api/v01/CustomersClaims/Update , method: POST . CustomerId=phonenumber or 8 last digits
[{"CustomerId":12345678,"Name":"Email","Value":"test@example.com"},{"CustomerId":12345678,"Name":"Спрашивают ли имя","Value":"1"},{"CustomerId":47148079,"Name":"Просто Дата","Value":"2017-01-14"}]