Integration of office IP SIP telephony and Moy Sklad - Vochi-CRM

Integration of Office IP SIP Telephony and Moy Sklad

Initializing a call from Moy Sklad

When you click on the icon with the phone number in Moy Sklad, the call is initialized. On your Ip phone or software SIP phone will come confirmation to make a call.

The call log in the Bitrix system

After the call is finished, the Moy Sklad system will display the call information, which includes the following information:

  • Who called
  • Who called
  • Call duration
  • Call status (the pipe was raised or not)
  • Link to a conversation record

Record conversations

Record conversations with the ability to listen to Moy Sklad. Records of conversations are stored one year.

Online notification of an incoming call in Moy Sklad.

During the incoming call, the Moy Sklad website receives a notification from the manager with information about the calling subscriber with the possibility to open the client card.